Privacy Policy

CorePhantom ("we", "us", "our") operates the website corephantom.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using corephantom.pro, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.

1. Who We Are

CorePhantom is an independent gaming media publication based in Melbourne, Victoria, Australia. Our registered business address is Level 4, 123 Collins Street, Melbourne VIC 3000. ABN: 47 123 456 789. For privacy enquiries, contact us at [email protected].

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (name, email address);
• Submit a contact form (name, email address, message content);
• Submit a game for review or a tournament listing (name, email, organisation details);
• Correspond with us by email or social media.

2.2 Information Collected Automatically

When you visit corephantom.pro, we may automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Browser type and version;
• Operating system;
• Pages visited, time spent on pages, and referring URLs;
• Device type and screen resolution.

This information is collected via cookies and similar technologies. Please refer to our Cookie Policy for full details.

2.3 Information We Do Not Collect

We do not collect sensitive information such as financial data, health information, government identifiers, or biometric data. We do not process any payment transactions on this website.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you our newsletter and editorial updates (with your consent);
• To respond to your enquiries and contact form submissions;
• To process review submissions and tournament listing requests;
• To improve the content, functionality, and user experience of corephantom.pro;
• To analyse website traffic and usage patterns using aggregated, anonymised data;
• To comply with legal obligations under Australian law.

4. Legal Basis for Processing

We process your personal information on the following grounds: (a) your explicit consent, where required; (b) our legitimate interests in operating and improving our publication; and (c) compliance with applicable legal obligations.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party providers who assist with email delivery, website analytics, and hosting, who are bound by confidentiality obligations;
• Legal authorities: Where required by Australian law, court order, or government request;
• Business transfers: In the event of a merger, acquisition, or sale of assets, subject to the same privacy protections.

6. International Data Transfers

Some of our service providers may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure it receives equivalent protection to that required under the Privacy Act 1988 (Cth).

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

8. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information (subject to legal retention requirements);
• Withdraw consent at any time (e.g., unsubscribe from our newsletter);
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

corephantom.pro is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

11. Third-Party Links

Our website may contain links to third-party websites, including game developers, tournament organisers, and social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Cookies

We use cookies and similar tracking technologies on corephantom.pro. For detailed information about the cookies we use and how to manage them, please read our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of corephantom.pro after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, CorePhantom, Level 4, 123 Collins Street, Melbourne VIC 3000, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.